Processing Time
All orders are processed within 1-2 business days after payment verification. Custom or large orders may require additional processing time.

Shipping Methods
We ship via USPS, UPS, and FedEx within the continental United States. Standard shipping typically takes 3-5 business days after processing.

Shipping Rates
Shipping costs are calculated at checkout based on product weight and destination. Free standard shipping is available for orders over $50.

International Shipping
We currently do not offer international shipping outside the United States.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number.

Special Packaging
All beauty products are carefully packaged to prevent damage during transit. Fragile items receive additional protective packaging.

Shipping Delays
Groangey is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control.

Damaged During Shipping
If your order arrives damaged, please contact us within 48 hours at service@groangey.online with photos of the damaged packaging and products.

Contact Information
For any shipping-related questions, please contact us at service@groangey.online.